On black Friday I placed an order with Video Games Plus in ca as I have done many times before for a few items. One of those being Dragon Ball FighterZ for the Switch. The parcel arrived on Tuesday of this week, but inside with the other items I had ordered was the PS4 version of Dragon Ball FighterZ. Although disappointed I thought this would be easily resolved with an email to VGP explaining what had happened and them sending me the correct version and arranging with me to send the incorrect one back.
However after sending three emails to them, they have yet to respond. Not even an apology. So now I am stuck with a game on the wrong system. Has anyone else experienced similar problems with them? How did you resolve it? I feel that they are ignoring the problem in the hope it will go away.
However after sending three emails to them, they have yet to respond. Not even an apology. So now I am stuck with a game on the wrong system. Has anyone else experienced similar problems with them? How did you resolve it? I feel that they are ignoring the problem in the hope it will go away.
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