i've ordered Forza 3 with Shopto.Net but the parcel never made it, and this despite being registered Roayal Mail. well, after waiting for 21 days i filed a lost parcel claim asking for a replacement to be sent out. i got a confirmation but after that nothing happened. this is 3 weeks ago. i've sent emails to support asking for a status update but got no response, even if i was using the site contact form. if i made the purchase with my credit card i wouldn't bother and just ask my credit card company for a refund. but unfortunately i paid using PayPal and i can't claim buyer protection since the item was not listed on eBay.
so what's wrong with ShopTo? any smart advice how to go on with them? many thanks in advance.
so what's wrong with ShopTo? any smart advice how to go on with them? many thanks in advance.
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