Hello all,
I recently ran a format on my laptop and reinstalled the OS, Windows XP Home (SP3). Once that was done, I reinstalled the Viewer, FFXI, and then the expansions (all of them), last night.
I then tried to run the Viewer so that I could begin the long process of patching everything. However, the Viewer didn't load, and I got the following message:
"PlayOnline Viewer startpol Module has encountered a problem and needs to close. We are sorry for the inconvenience."
I've since uninstalled everything, and tonight I've only installed the Viewer, thinking that I can patch that first, before installing the game and expansions. As you might have guessed, the same error message has appeared again.
I never had any problems running the Viewer and the game on the laptop prior to the format and OS reinstallation.
Can anyone advise anything?
Thank you.
P.S. I'll be browsing the net for help too, but I thought here would be a good first port of call.
I recently ran a format on my laptop and reinstalled the OS, Windows XP Home (SP3). Once that was done, I reinstalled the Viewer, FFXI, and then the expansions (all of them), last night.
I then tried to run the Viewer so that I could begin the long process of patching everything. However, the Viewer didn't load, and I got the following message:
"PlayOnline Viewer startpol Module has encountered a problem and needs to close. We are sorry for the inconvenience."
I've since uninstalled everything, and tonight I've only installed the Viewer, thinking that I can patch that first, before installing the game and expansions. As you might have guessed, the same error message has appeared again.
I never had any problems running the Viewer and the game on the laptop prior to the format and OS reinstallation.
Can anyone advise anything?
Thank you.
P.S. I'll be browsing the net for help too, but I thought here would be a good first port of call.
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