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    Windows XP problems: I need HELP!

    Ok, new Windows XP laptop, and it is ****e.
    Bottom line is, it wont do anything that I tell it to, and it keeps going wonky.

    Despite desperately wanting a refund, Toys R Us wont give me one without authorisation from Medion, who after Ive told about all the problems simply tell me that its doing what it is supposed to do, and then tell me to go away since I wont be getting a refund.

    These are my problems, they are mostly emulator related:

    1) 1964 (N64 emu) wont run, because it says DX8 can't be initialised. Despite the fact Im fairly certain I have DirectX 9 on my laptop. Why wont it work? What is DX? Is it possible my laptop doesnt actually have DX?
    Is 1964 notorious for doing this?


    2) The sound only works 50% of the time when I load it up. Most of the time when I try and use anything with audio, it either says direct sound can't be initialised, or that "something else is using the sound blahblah" and that I need to close something down. Nothing helps and I am forced to reboot.

    Why doesnt audio play? Is it a case of the audio drivers not loading up?
    It drives me nuts since I load the laptop up to listen to media player only for an explamation mark to appear next to each song saying nothing can be played.


    3) DOS emulators such as Gencyst and Nesticle simply DO NOT work. I double click on them, the screen goes black and nothing. I have to do cntrl+alt+del in order to shut the programs down. They seem to load, but point blank refuse to work. Its seriously pissing me off, since I got this laptop partially to play games whilst my collection is in storage and I can't even get the ****ing NES emulators to run.


    4) Which leads me onto another problem. Whenever I use Windows based emulators, or manage to get ANY DOS program to actually work, they are always anti-aliased by default, and I cant seem to stop this.
    DOS is ALWAYS anti-aliased and looks all blurred over, like some idiot went and wiped vaseline all over my screen.

    This is not based on the emulator settings and seems to be ingrained into DOS pr possibly windows. Whoever came up with this idiotic idea needs to be shot in the balls, I hate it when ANYTHING is anti-aliased. The blurriness makes me physically sick.

    How do I get rid of this bloody awful blurring effect, so that my Windows based emulators run in fully pixelated glory, and so that the DOS programs that do actually work also run pixelated. Or is this a problem that cannot be solved? I hate blurry images.


    5) My WGENS Sega CD emulator does not seem to recognise the CD drive at all. It keeps saying no drive detected. Meaning I cant run the few actual sega cd games I brought with me.

    Its a DVD-R CD-RW combo drive, that for some idiotic reason is incapable of actually running DVD-R media, despite being able to burn them. Medion tells me its to cut costs, I tell them it renders the laptop useless but they ignore me.

    Anyway, how do I get WGENs to recognise the CD drive?
    The WGENs help file mentions something about ASPI drivers.
    Why in the name of all that is holy must I update drivers on a new laptop to run a 2 year old emulator? Why!?

    So, what are ASPI drivers, where do I get them, and how to get my drive to be recognised?


    6) DVD films only load up maybe 20% of the time.
    When i try and run a commercially bought UK DVD on my DVD drive, that has been set to the UK region, in most cases it loads up with a giant black box in the middle of the viewing display. I get a 2mm border around the outside of the viewing screen that actually displays the film, whilst in the middle there is this giant black square obscuring everything. Sound plays fine, in fact the whole film plays fine except the main section of screen cannot be seen.

    I have tried everything, different players, different filsm etc.
    The only option is to reboot the system and try again.

    Sometimes it works and I can watch the entire film, but if I stop it and try and put another film in, it wont work.

    This means it can sometimes take 10 minutes of constantly rebooting my system until it decides to play the film without this bloody black square in the middle.

    What is going on with this?!





    If anyone can please answer all these questions and fix these problems I would eternally be in your debt, since I am pulling my hair out here.
    I can never understand why PC's simply do not do what it says on the box.
    The box says "plays films", so I expect it to play godamn films, not showing me a fecking black aquare!



    Sorry for the anger, but since buying this piece of crap 2 weeks ago, I still have not actually been able to do anything with it, and Medion refuses to refund me, saying it was designed to work like this.
    Lousy bastards.

    So, who can help?
    Last edited by Sketcz; 05-11-2004, 17:03.

    #2
    Did you try trading standards, they dont fall for the 'we need authorisation from the suppliers ****e'. The fact is you brought it from toys'r'us if the goods aren't fit for the purpose then your intitled to you money back. Its the law. Be nice and polite with them, shouting will make anyone dig there heels in.

    Maybe have a word with a solicitor or even contact your local small claims court. There's always the media, in brum on the local BBC there is a consumer radio show that deals with these things. Maybe try your local radio.

    Im suprised the manufacturers believe this item to be working with all these problems. One word of warning, once you accept a repair a refund is harder.
    Last edited by Ginger Tosser; 05-11-2004, 17:10.

    Comment


      #3
      Yes, I went to trading standards and they gave me a long drawn out explanation, but basically everyone is in the clear and I haven't got a leg to stand on sadly.

      Technically it does do what it says on the box, it plays all dvds within the framework of what it plays, meaning they can get away with it. Anyway, cant get any help from TS meaning I need to work with what Ive got here. (cant really send it back anytime soon, since I have a big essay to work on for next week.)

      Does anyone know why the above problems are occuring?

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        #4
        Questions 1 and 2:

        Sounds like you don't have DirectX installed. Go to www.microsoft.com/directx , that should clear those up.

        3: DOS I'm afraid is a thing of the past - Win XP is more reliable because it's not based on DOS in any way, AFAIK (sorry if this right now sounds like I'm taking the piss, but I have to say I do prefer it once teething problems are out of the way). I can recommend you a very good alternative - for a Genesis (and also now Sega CD/32X) emulator, GENS: http://gens.consoleemul.com . Don't play NES stuff myself but searching Google will give some results.

        4: This blurring/AA effect is actually the LCD panel. LCD panels have fixed resolutions so it's scaling the DOS resolution up. Since LCDs don't have visible line structure like CRTs, it's creating this blurring effect. There's nothing you can do about it I'm afraid.

        5: I don't understand the whole ASPI mess either, but try this: http://www.nu2.nu/aspi/

        6: This sounds like a totally bizarre overlay problem. What DVD player are you using?

        Comment


          #5
          Ive used both PowerDVD and Media Player, it happens with both

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            #6
            Any idea what graphics chip is in the machine?

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              #7
              Its an integrated 64mb graphics chip with some funny serial number name.
              Its pants basically.

              Anyway, Im in the computer room at Uni, and the diaretic affects of coffee are getting to me, so Im going to dash off and then go upstairs to work on my essay.

              Cheers for the advice so far Lyris, I really appreciate it.
              Ill be back in the morning to what else has been posted.

              g'night

              Comment


                #8
                No problems, if you right click your Desktop and go to Properties, then go to the last tab where you can adjust screen resolution, there'll be a button marked "Advanced". If you click that, you might get some overlay options which could solve your DVD problem.

                Comment


                  #9
                  1) DirectX OR Video driver problem. Update to latest.

                  2) DirectX OR Sound driver problem. You either have wrong ones installed or perhaps 2 sets of drivers. Remove all sound drivers and install latest.

                  3) Video driver problem or perhaps the emulator is setting an invalid sync. (Force it to 60Hz.)

                  4) You can't run stuff at 640x480 full screen and not have it blurred on an LCD. Run it in a window which should be non blurry.

                  5) ASPI layer or emulator problem. aspi -- www.adaptec.com. You need to run a reg hack afterwards to to enable ide aspi. Do a search.

                  6)Video prob.

                  The overriding factor seems to be missing/or have broken drivers. If you can't sort this out yourself find a PC savvy mate to help.

                  At the end of the day though, the device is not fit for the purpose you bought it for. You are entitled to a refund or something that works.

                  Comment


                    #10
                    I tried updating the ASPI drivers to the latest, but still no luck.
                    The emulator says that they're wrong and so it cant detect the CD drive.
                    I will spend some time working on this.

                    DX download apparently needs me to be directly connected to the net.
                    Doesnt look easy, but Ill have a crack at it.

                    As for messing around with sound drivers, I may get someone else to do that.

                    A friend said WinXP has trouble running some DOS programs, (like Nesticle and gencyst), meaning I should install them (?) and run it from a DOS prompt window.



                    Unfortunately they have themselves covered very well legally, Trading Standards made this quite clear to me sadly.

                    cheers for all the help guys

                    Comment


                      #11
                      DOS games / apps sometimes do not work in XP, try downloading the Windows versions where ever possible.

                      If you need to run DOS apps then get VDMSound



                      Will get a lot of things to work. Don't expect miracles though as it will have to emulate a few things and some things will run very very slowly even on fast machines.

                      When running emulators as I believe your laptop has an XGA screen (1024x768) select a resolution of 1024x768 or 512x384 and make the the options don't stretch the picture (unless its x2, x3, x4 etc) this way you should get a non blurred image as the machine doubles up certain pixels. Although running anything using 3D graphics might be a waste of time, I tried to play the only N64 game I have on 3 N64 emulators and got a pathetic 3 or 4 fps...

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                        #12
                        Really? Which emu did you run it on?

                        Ive been playing Perfect Dark on pj64 and having great fun. (its just about the only thing that seems correctly on my laptop, though for some reason BlastDozer refuses to work and promptly crashes the emu)

                        hehehe, soon enough I shall also be enjoying Sin and punishment (I own the cart but have never found an adapter to run it on a PAL system) as well as Mischief Makers.

                        Comment


                          #13
                          Don't assume that anything with the word "DOS" on will even start in XP. I'm not sure what you're friend is talking about, running it from a DOS prompt window will have exactly the same effect as running it any other way in XP. Surely there's better Windows alternatives for these emulators?

                          Comment


                            #14
                            There are, but nesticle and genecyst have nostalgic value... that and I like their resolution options: chunky and super chunky

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