Is this a normal request?

[Strider]

Ordered something from Jameco electronics and received the following email

From : Armida Palarca <[email protected]>
Sent : 18 July 2005 19:22:39
Subject : Jameco Order on

| | | Inbox


Dear Customer,

Your order-dated July 16, 2005 has been placed on a credit hold.
In verifying the credit card information that you have provided and as part of
our credit policy for checking international credit cards.Your Credit Card
Processor in U.K. refused to verify my inquiry. I'm sorry to tell you that it
would delay your order if
we never confirm with your issuer if it's a valid card and if the information
matches with their records. In such case like this, we normally suggest our
customers to fax us the credit card billing statement so, that way we could base
our verification and would release their order. We just need to compare the
given address on the order to the one they had on the statement. We are strictly
doing this verification to prevent any fraudulent transactions and I do hope
you'll understand.

Should you have any more questions, call me or e-mail me at the given info.
below. Please note that we
can hold orders for 3 days only. Failure to email us back will result on a timed
out and cancellation of your order.

Please give this matter your immediate attention so we may ship your order as
soon as possible.

Armida P.Solis
CREDIT CLERK
Jameco Electronics
1355 Shoreway Road
Belmont CA 94002 USA
Voice (650) 592-6718 Ext. 622
Fax (650) 802-1583
[email protected]

https://www.jameco.com

Has anyone else ever experienced this?

[mt50]

if it's your 1st order with them they will just be checking you have the card and not just stole the details, a few companys do that

[Kubrick]

Standard security check to make sure it's your card.

Is it for something expensive? I had to email a scan of my card to yesasia with my first order with them (which was worth about $300). I just photoshopped out some of the card number & my signature incase the email got intercepted.

[Strider]

Standard security check to make sure it's your card.

Is it for something expensive? I had to email a scan of my card to yesasia with my first order with them (which was worth about $300). I just photoshopped out some of the card number & my signature incase the email got intercepted.

no its a $20 psu for my MVS system

[Mayhem]

Is the address you gave them for delivery different to the registered address for the credit card? That might also be a problem.

[Strider]

They phoned me from the states. It's all sorted now

[johnkiddier]

I've also been wanting to get one of these Jameco PSU's but they never got back to me about shipping, how much was the shipping if it's not too rude to ask?

Cheers

john.

[Strider]

I've also been wanting to get one of these Jameco PSU's but they never got back to me about shipping, how much was the shipping if it's not too rude to ask?

Cheers

john.

I paid $20 for the psu and $35 for global freight shipping (apparently arrives in no more then 7 days).

I don't normally like paying more in shipping than the actual item, but I need to find out if my beloved MVS is still alive and kicking.

[ChuckRock]

Standard security check to make sure it's your card.

Is it for something expensive? I had to email a scan of my card to yesasia with my first order with them (which was worth about $300). I just photoshopped out some of the card number & my signature incase the email got intercepted.

what he said, I have had similar requests in the past using the asian sites