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    Getting MS to warranty a possible 3rd Party PSU

    Sorry if I didn't search hard enough for other threads but here's my situation.
    Have an NTSC 360. Bought a UK psu off of ebay to use it here in Ireland. The thing fried after a few weeks (in my guesstimate due to a ****ty power system in the hotel I was using it in). The ebay seller hasn't got back to me about warranting it for me, surprise surprise.
    I was hoping to fool Microsoft into thinking I got it with a PAL 360, BUT it looks slightly different then my NTSC psu and the PAL one I'm borrowing off a coworker. Slightly lighter shade of grey, darker rubber feet and a different sticker (although it still says Microsoft on it).

    1)Does anyone know if this is a 3rd party psu or just an older version?
    2)If I do try a warranty I assume I need to give them a SN off a PAL 360 as my machine's, but does it need to be a registered machine?
    3) Would I need a receipt of purchase from a local retailer?
    4) Is the PSU covered under 3 or 12 month?
    5) Also just saw these on ebay any opinion?

    #2
    Just replying to this as no-one else has...

    EDIT: Sorry, I think I misunderstood. You're saying you haven't phoned MS up yet? I would say to just give it a go. If they challenge you, tell them the truth. They've repared/replaced NTSC consoles for people in the UK before.
    Last edited by egparadigm; 28-06-2007, 09:31.

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      #3
      I emailed microsoft and they asked me to ring in, I'm guessing with the SN off my 360.
      The thing is my console is fine, I'm just trying to warranty the PSU, which I bought on ebay, hence why I think MS will tell me to shove it. That's why I'm going to say I bought it with a PAL 360, I can give a friends SN. But as I said it doesn't look quite the same as the two I've seen that come with the console so I'm worried 'll mail it in and they'll say no chance.
      But also for people who have warrantied the psu's, what type of proof do you need that its still under warranty?

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        #4
        Originally posted by ballz View Post
        I emailed microsoft and they asked me to ring in, I'm guessing with the SN off my 360.
        The thing is my console is fine, I'm just trying to warranty the PSU, which I bought on ebay, hence why I think MS will tell me to shove it. That's why I'm going to say I bought it with a PAL 360, I can give a friends SN. But as I said it doesn't look quite the same as the two I've seen that come with the console so I'm worried 'll mail it in and they'll say no chance.
        But also for people who have warrantied the psu's, what type of proof do you need that its still under warranty?
        can i ask you how many pins it has built into it 2 or 3 (the bit where you plug the power cord into)

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          #5
          Originally posted by dvdx2 View Post
          can i ask you how many pins it has built into it 2 or 3 (the bit where you plug the power cord into)
          I'm back in the states for a bit and don't have it in front of me, but I'm pretty sure its two pin like my NTSC one.

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