playstation store sign-up nightmare

[fatbatch]

Having finally got my PS3 online I signed up to the Playstation store - entered my card details etc. However, when I try to sign in again I can't get past my security question (place of birth). I can only think I entered a letter wrongly or added a space, but I've tried many variations of Oxford in upper and lower case and nothing works.

Can anyone suggest a way round this? I asked on the PS store but recieved an Australian helpline number - the UK site doesn't seem to have one.

[Pavey]

Dont know what to suggest really mate. Can you cancel the account, and start from scratch?

[fatbatch]

I don't think I can start again. I know it's rather stupid to get your security question wrong, but surely there is a way out somehow?

Could I sign up again on a PSP then transfer this account, or is the Store PS3 only?

Any help would be much appreciated. Goes back to entering oxfford, Ooxford etc ...

[VR46]

Store is PS3 only, sure there is a way to reset passwords etc in the manual, will check in a mo - yes I was so bored at work I actually read the manual today.

[fatbatch]

It prompts me to reset the password every now and again, but then asks me the security question and I'm stuck. How did I manage to get "Oxford" so wrong that all my deliberately wrong renderings don't match what I first entered? That's what I keep asking myself ...

[VR46]

Actually think it was somewhere on here I read something similar

http://playstation.metafaq.com/templates/playstation/portal/answerpage?_mftvst:areaID=%24ps3&_mftvst:kbVal=%24&_mftvst:query=%24Type%20in%20your%20question%20here&id=R8DOLMVL77TG9F5782B9M85OPC

[VR46]

Prehaps try this tomorrow

http://playstation.metafaq.com/templates/playstation/portal/

[fatbatch]

It's ok now, but I don't know why. I did a year's training to be a programmer once, but I still find it hard to navigate simple systems.

Thanks for the help, it's good to get more than you deserve sometimes ...

[VR46]

No problem, thought you'd have to resign up to be honest, if it came to it, couldn't imagine them giving you enough info over the phone to log-in/reset it.