?78 for a 360 repair? You gotta be f*ckin joking!!

[ezee ryder]

Igor has spies watching this forum, so beware!

In all seriousness though, ShopTo should sort you out by law but I doubt you will get very far with their customer service.

[abigsmurf]

That's life I'm afraid, small claims won't get far with M$, even if you they do attempt to take them on.

Besides, your contract is with shopto, remember you paid THEM for the console and HDD not M$

Actually there are lots of big companies which don't bother to turn up for small claims (would cost them more in lawyer wages than they'd lose) so you get a default judgement.

If they do however sick the lawyers on you, you'll stand zero chance.

[Matt]

Time to get the ball rolling on a Class Action isn't it?

[Malc]

Its logged. Thats how I found out it was gonna cost me so much. My jaw nearly hit the ground!!

My details were logged aswell but i rephoned and said it was now RR'ing. Stop worrying and just send it in.

[The Mole]

You may want to search out my thread from about 6 months ago. They told me a similar story and i posted on how i got them to..

1) send me a refurb console
2) renew the warranty

all for ?15

I suggest you ask to talk to the customer repair centre in Germany. The Indian call centre are rubbish and do not budge on the price quoted

[kendra]

I didn't even bother ringing them up, filled out the thing online saying it had the RROD, rather than the E74 error, one week later... UPS show up with the replacement ! =)

[Lyris]

I had this too, my console had RROD'd, then was repaired unofficially. About 7 months later, the thing got all sorts of video glitches. Both MS UK and MS USA quoted me stupid figures to fix their hardware error, so I ended up selling it as as scrap on eBay (got 50 pounds).

I still miss Halo 3 but the anger has not yet subsided.

[Link83]

Slightly OT but I still havent bought a 360 due to the failures rates. Im hoping that Jasper will rectify things, but its still not old enough to judge yet Alternatively i'm hoping that MS releases a redesigned 'PSOne' esque 360.

No offence intended to everybody whos actually had a faulty 360, but I saw this clip yesterday and couldnt help but laugh!:-

http://www.youtube.com/watch?v=zhWU4Asphb8

(Not great if you understand German)

Anyway, as others have said I would either try bring on the RROD, or just register a new fault of 'intermitant red rings', I had to do this online for a frriend a while ago and its pretty easy

[Alex_976]

I didn't even bother ringing them up, filled out the thing online saying it had the RROD, rather than the E74 error, one week later... UPS show up with the replacement ! =)

The solution!

I still do not understand why people go to the effort of speaking to them.

[Lyris]

They don't check them? Good plan...