Hello there.
I'm having a major problem with Windows 7.
I've been using it for about a month without any problem and today it hung and stopped responding so I just held in the power button till it powered down. Now it won't start up.
If I start Windows normally I get the starting screen with the moving Windows logo and then a flash of a blue screen of death and then it restarts itself.
I get the option to use start up recovery and I go into that and it can't fix the problem but if I look at the diagnostic it says that it failed to find a hard drive. It also won't let me use a restore point and kicks up an error when I do a memory diagnostic.
I've opened it up and unplugged the hard drive and plugged it back in and done the same with the RAM after I saw that advice on the Windows forums but it hasn't helped.
I assume that means something went bad with my hard drive when I turned it off earlier. Do I need to get a new hard drive or is there anyway of salvaging this one?
Forgive my ignorance, I'm not very good with computer problems!
Any help would be appreciated!
Cheers
I'm having a major problem with Windows 7.
I've been using it for about a month without any problem and today it hung and stopped responding so I just held in the power button till it powered down. Now it won't start up.
If I start Windows normally I get the starting screen with the moving Windows logo and then a flash of a blue screen of death and then it restarts itself.
I get the option to use start up recovery and I go into that and it can't fix the problem but if I look at the diagnostic it says that it failed to find a hard drive. It also won't let me use a restore point and kicks up an error when I do a memory diagnostic.
I've opened it up and unplugged the hard drive and plugged it back in and done the same with the RAM after I saw that advice on the Windows forums but it hasn't helped.
I assume that means something went bad with my hard drive when I turned it off earlier. Do I need to get a new hard drive or is there anyway of salvaging this one?
Forgive my ignorance, I'm not very good with computer problems!
Any help would be appreciated!
Cheers
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