Help troubleshoot/fix Yamaha RX-V565 Amp

[SteveStuart]

Does antone know anything about Amps?

I have a Yamaha RX-V565 AV receiver.

For some reason it has stopped outputiing sound through the front centre channel, it's only about 15/16mths old and annoyingly out of warranty. I first noticed it watching SKY HD

I have swapped the actual speaker out into a different position, where it works OK (eliminating that) and have replaced the speaker cable, both to no avail. Every time I do the "Test Tone" the LCD flashes when the front centre should be in play, but produces no sound.

Firmware seems to be OK, using version 032. I have not tried a factory reset as I have found insufficient info on how to do one. I'll be performing an auto-set up with the provided mic shortly.

I have a horrible feeling it's a hardware issue that's going to cost.

Any thoughts?

[Geoff D]

I know you've swapped the centre into another position, but have you swapped another speaker into the centre position?

It does sound like a hardware issue though - the factory reset is worth a go of course, just to make sure.

[SteveStuart]

Yes, should have been clearer, swapped the speakers straight over, still nothing from the centre.

Might be factory reset time. Any ideas on how to accompish it?

[Geoff D]

I don't I'm afraid - I'd email Yamaha about it though as 15 months is not good enough; it'd be worth finding out if they'd fix it.

[SteveStuart]

Thats what SWIMBO said, if the factory reset fails to sort it then repair it is...

[Womble9]

Any thoughts?

Yup, read up on this: http://www.which.co.uk/consumer-righ...t/your-rights/
before returning the Amp to whoever you bought it from (assuming this is an option). I had a 2/12 year old 360 RROD on me a few weeks ago so took it back to my local Sainsburys (not even the branch I bought it from) where at first the Lady on Customer services refused to change it citing their policy of products having a 12 month warranty. I explained (politely) my rights to her but she wasn't having any of it so I asked to see the store manager, he was fully familiar with the law and swapped it for a 250GB slim (the current equivalent). Bingo Bongo !!