Well my brother had finally decided to opt for broadband and to our disbelieve when we taped in his number to see if he could get it he couldn`t. So we tried a few neighbours numbers and they could get it no problem. So he phoned bt up and they said his line must be no longer than 6km from the exchange and said thats probably the reason you can`t get it. So he phoned up the bt automated test number (17070) to test how far the line was from the exchange and it was 5.6km from the exchange. So he was back onto bt saying the line was within range and then they were saying it was the clarity of the line that wouldn`t make it work (so whats the point in saying it`s within a 6km range) and finally they said they will by pass the computer and let him have it and will get back to him to confirm the details. Did they get back to him? did they hell. So he phones them back and they say no he can`t have it and they can`t by pass the computer. He phones 151 and asks if can he have his line re routed to the same as everyone else on his street as he only lives like 3km from the exchange and they couldn`t do that either. The thing that annoys me most is that he`s offering them there custom and there throwing it back in his face while they can`t be bothered to get of there arses and at least send someone out to check the clarity of the line to see if he can get it. My question is, is there anything else left to try?
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Can you not get cable, NTL or Telewest? -
Nope adsl is the only option
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A mate of mine had the same problem.
it's not 6km, it's 5.5
He tried all sorts of things to get it and eventually he was only saved when they increased the range to 5.5 from 3.5
Why doesn't he talk to his neighbour who can have it, split the cost and share a wireless network connection to the pipe?Comment
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What about trying with another ISP (i take it you where trying with openworld) and let them argue your case with BT?
Might be worth a shot.Comment
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afaik, adsl requires a bt line so even if you went to another provider, you're still shafted by bt.
alternatives are cable and something like the electricity thing which isn't generally available, unless you live in winchester
at least with cable broadband, you aren't limited by the range of an exchange or whatever. the disadvantage is that you share the same bit of cable as everyone else, up to the universal broadband router. if there are loads of people, then the connection gets saturated and you're shafted for bandwidth. as a rough guide, about 200 people are supposed to be allowed on one specific part of the network but it only takes a handful of people to consume that bandwidth making it ****e for everyone else.Comment
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The range is 6km look on there website and see for yourself, it was 5.5 but they extended to 6km meaning he`s in range. Cables not an option as cable was never layed down his street.Originally posted by choddoA mate of mine had the same problem.
it's not 6km, it's 5.5
He tried all sorts of things to get it and eventually he was only saved when they increased the range to 5.5 from 3.5
Why doesn't he talk to his neighbour who can have it, split the cost and share a wireless network connection to the pipe?Comment
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