Im starting this topic for a quick rant and for a slight bit of amusement for us all.
I know alot of us resell retro games, our spares/unwanted titles so we can fund our addiction. Without it we couldnt afford all the titles we want!
However along the way, you inevitably deal with some really 'Special' people, that, well... just leave you a bit shocked at their behaviour...
Unfortunately, we have to reply to them or deal with them in a professional manner. However, this topic can be a let off point for all the steam youve been bottling up during the situation.
Ill start it off
Back Story:
I listed a game the other week, which sold pretty quick.
However when packaging I noticed I had made a mistake. For the first time ever, I had been decieved by a photocopy cover. I was quite shocked, it was done pretty well and was only noticeable upon closer inspection.
I stopped packaging the item and emailed the seller. I gave him two options:
1) A full refund (I understand wanting games in complete condition)
or 2) A Partial Refund and the game still sent out.
He replied later on Friday and chose option 2. I instantly refunded him the set amount and all seemed good.
Unfortunately, with the item selling near the back end of the week and this happening, he would hvae to wait till Monday for it to be dispatched. Which it was, all mailed out yesterday!
To be fair, with everything thats happened in this transaction, ive been very quick and helpful towards him.
Anyways, we fast forward to today and I get the following email:
O_o Excuse me? LOL! Apparently, in his eyes, he is owed a full refund!
The game was sent via First Class yesterday and probably will arrive hours after he sent that message. It was sent out the next possible day after the initial partial refund too!
Im a little worried he will leave a Negative to be honest. He is a 0 feedback buyer and these are the ones I have most problems with. A select few of them dont understand eBay and leave a trail of destruction behind them at times.
Either way id love to hear similar stories from you guys or your thoughts!
I know alot of us resell retro games, our spares/unwanted titles so we can fund our addiction. Without it we couldnt afford all the titles we want!
However along the way, you inevitably deal with some really 'Special' people, that, well... just leave you a bit shocked at their behaviour...
Unfortunately, we have to reply to them or deal with them in a professional manner. However, this topic can be a let off point for all the steam youve been bottling up during the situation.
Ill start it off
Back Story:
I listed a game the other week, which sold pretty quick.
However when packaging I noticed I had made a mistake. For the first time ever, I had been decieved by a photocopy cover. I was quite shocked, it was done pretty well and was only noticeable upon closer inspection.
I stopped packaging the item and emailed the seller. I gave him two options:
1) A full refund (I understand wanting games in complete condition)
or 2) A Partial Refund and the game still sent out.
He replied later on Friday and chose option 2. I instantly refunded him the set amount and all seemed good.
Unfortunately, with the item selling near the back end of the week and this happening, he would hvae to wait till Monday for it to be dispatched. Which it was, all mailed out yesterday!
To be fair, with everything thats happened in this transaction, ive been very quick and helpful towards him.
Anyways, we fast forward to today and I get the following email:
Hi im just wantin to know why it has taken so long to send my item and i think u should either refund me the whole amount or atleast the postage. Thx
The game was sent via First Class yesterday and probably will arrive hours after he sent that message. It was sent out the next possible day after the initial partial refund too!
Im a little worried he will leave a Negative to be honest. He is a 0 feedback buyer and these are the ones I have most problems with. A select few of them dont understand eBay and leave a trail of destruction behind them at times.
Either way id love to hear similar stories from you guys or your thoughts!
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