Crap customer service. Hermes and Amazon. We returned something on the 5th and it has stayed in the 'we've got it' status ever since. I've tried calling Hermes but the automated system keeps messing up and kicking me off ... and Amazon have no way to communicate with a human, phone or chat. Meanwhile my son has no headset and is £110 out of pocket. It's rubbish.
EDIT: sorry, just read the posts above ... this ain't a real prob.
EDIT: sorry, just read the posts above ... this ain't a real prob.
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