ADSL Migration problems advice

[Ginger Tosser]

Help !

I'm trying to migrate to another ISP from BT Yahoo!OpenShed.

My problem seems to be i had an engineer assisted install (the only one available 3 years ago), now this seems to be an issue for ISPs. I've been told i cannot migrate because of this.

Now i've all but accepted this and now understand i have to cancel my ADSL and resubscribe elsewhere. Now do i have to remove the BT ADSL line box if i want a 'wires only' install or do BT have to change equipment in the exchange or both ?

[Valken]

In a perfect world the only thing needed to migrate is a connection at your exchange.

There's no technical reason having an engineer installed box in your house would stop it unless BT consider it their property... (in which case you're fecked)

[Ginger Tosser]

Sadly the words 'perfect' and 'world' dont apply to BT Wahoo!TotalShed.

Anyway if they insist on removing the socket that's no problem as i've have the tools.

[nigel1210]

I had to do the same, they came and collected the adsl modem. But they didn't say a word about the filter box they fitted.

If they do want it back they will send an enginner round to remove it.

[Ginger Tosser]

wow - after a email conversation with Zen internet they said they will try to do this migration manually. The problem was/is BT engineer installed ADSL were supplied with a router, which BT have to configure. My installation uses a USB modem so hopefully they can migrate me

[Ginger Tosser]

For anyone interested in this thread an update. Zen managed to migrate me. No more BTYahoo Openshed!