Originally posted by Dazzla
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PS 3 Lost or stuck in Customs?
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I rang the main parcel force number, asked why it's still sat in the same location since 16th. They said it's at Bristol so I rang them. They said it's at Coventry (international hub) and gave me a direct line to someone at Customs there. They identified it as a Parceforce 24 package waiting for an invoice value. They gave me a direct number to the person who would deal with it there.
I rang them, they said I need to send a paypal invoice, I faxed it to them, rang to follow up and they'd received it (replacing the form they've sent me to declare the value). They'll release to Bristol with charges, I'll keep tracking and when it gets to Bristol I'll give them another ring and pay the charges over the phone and they can send it to me.
Edit, here's some numbers:
Customs at Coventry: 02476212800
Parcel Force at Coventry: 02476213306
Parcel Force at Bristol: 08700844534Last edited by Dazzla; 20-12-2006, 13:47.
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Originally posted by Dazzla View PostWell yeah, do you not have anything like "Arrived in destination country"? The most recent one is "SENT TO STORE, AWAITING INFORMATION" but now I've given them everything I need it should progress from that now.
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Its past customs, customs is within the international hub. Tracking suggests there is no charge so it must be marked as 10 bucks or summit. Expect delivery tomorrow or Friday if its on Parcelforce 24.
If its not out for delivery by Friday pick it up. Just take your tracking number to the depot with proof of ID and proof of address.
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Originally posted by Jubilee64 View PostIts past customs, customs is within the international hub. Tracking suggests there is no charge so it must be marked as 10 bucks or summit. Expect delivery tomorrow or Friday if its on Parcelforce 24.
If its not out for delivery by Friday pick it up. Just take your tracking number to the depot with proof of ID and proof of address.
Just in case, will Parcel Force be delivering Saturday (or even Sunday for Xmas?) this week? It's a bit hard to get the the depot from here, about an hour each way on the bus, though I'll do it if I got to.
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