All EBAY/PayPal related posts here please

[Largo]

Been 3 weeks now waiting for this item, even spoken to the guy on the phone and still nothing, anybody know how long it takes to get my money back if i file an ebay complaint or whatever its called?

[buster_broon]

As I said, it was a stupid thing to do. If I have to defend myself on it though, then it was a once off and he had genuinely listed the item at the wrong price and got in a panic on the last day that it was going to sell much lower than anticipated, so what was I going to say when he asked me to use my account for one bid?

close the auction stating that there was a problem with the listing and re-list it - save himself alot of money and the relisting would only cost him the listing fee

but its the same kind of excuse as the people who buy loads of tickets or even the recent radio 1 tickets

i really wanted to go to this and i thought my weekend was free but i've realised that i'm going on holiday with the family, so thought i would offer them here so somebody else can go (ticket value £25 - ebay price £100)

but i wasnt having a go at you, just nice eBay are taking appropriate action

[Pilotwings]

Been 3 weeks now waiting for this item, even spoken to the guy on the phone and still nothing, anybody know how long it takes to get my money back if i file an ebay complaint or whatever its called?

Make a paypal dispute right now before it's to late! and make sure to escalate it to a full claim straight away.

Not sure about how long it takes with getting money back, as whenever it has happened to me the seller always provides when paypal persue him.

[fallenangle]

Sorry but I have to agree. It is harsh for you but your bro' was doing something specifically prohibited by eBay via your account. How can they differentiate between who has listed the items and who was bidding them up fraudulently? You could appeal and explain the situation, leaving out the fact you knowingly let him do it, but I don't rate your chances and it will take time to sort out either way.

It's your bro' who needs the slap not eBay. All they're doing is what they're supposed to ie. protecting bidders from sellers engaging in dodgy practices. I'd make your bro' relist all those items of yours and then ban him from using your account ever again.

Largo: I waited 2 weeks with no item/no contact before opening a Paypal Dispute. You then have 20 days in which they encourage you to settle the dispute amicably. The seller gets a Paypal warning which may spur him into doing the right thing if he is dodgy. But it is also a useful cooling off period to give a genuine seller the benefit of the doubt. There might be a good reason (accident, bereavement etc) why the delay has occurred.

However, if you're certain he is mucking you around at any time during that 20 day period you can Escalate the Paypal Dispute. Once done Paypal will investigate and that is what takes the time. I think they say 30+ days possibly it's more.

In my case, the details were very simple; he contacted me directly only once, 3 weeks after I'd bought the item, promised to provide a refund/replacement within 7 days. That was (almost) the last I heard from him. Paypal actually found in my favour in under 10 days from escalating the dispute and my credit card was refunded immediately.

Unfortunately a month later I found that the git has now left me negative feedback complaining about the fact that I'd opened the Paypal dispute and he'd also been investigated by the Royal Mail as a result. I've noticed since then his listings have all disappeared but my 100% perfect Feedback rating is now badly sullied because I'm only an occasional eBay user.

[cutmymilk]

Also, in these cases ebay simply delete the auction which is very annoying when you want to eventually relist. Its pathetic.

[MattyD]

Champloo, if your brother logged into your account from his own computer it was probably an IP match that got you both caught. I can't see it being address related as there'd be problems if for example you moved around a couple of times and someone living at one of your old addresses happened to bid unknowingly on your items.

[JP]

I agree with other people on here.

What eBay did is fair but to be honest I think you got off lightly as I'd rather people who did this were banned rather than just having their sales removed. After all you were involved in attempting to con people out of money and that shouldn't be tolerated in any form by eBay.

I am a little surprised that they don't ban people when the contract we agree with eBay states that this sort of practice is prohibited.

[toythatkills]

If they wanted to stop people doing this they shouldn't charge them an added fee to add a reserve price. (I assume they still do this)

I'm not saying it's OK to shill bid, just that eBay bring this stuff on themselves.

[buster_broon]

If they wanted to stop people doing this they shouldn't charge them an added fee to add a reserve price. (I assume they still do this)

I'm not saying it's OK to shill bid, just that eBay bring this stuff on themselves.

they do charge a reserve fee, it's the same price as if you had listed it at that price initially

i think an instant ban would be the way to erradicate shill bidding and bid shielding

[toythatkills]

There's really no excuse for charging to add a reserve fee apart from sheer greed on eBays part. It's not costing them any more to host the listing, and the final value fee should cover any reserve price by the item selling for more. Yet somehow they feel this is justified

[buster_broon]

There's really no excuse for charging to add a reserve fee apart from sheer greed on eBays part. It's not costing them any more to host the listing, and the final value fee should cover any reserve price by the item selling for more. Yet somehow they feel this is justified

i agree but i guess their thinking is that if someone wanted ?10 for it and started the bidding at a tenner it costs the same as sticking a reserve on it and starting it a ?0.01

for cheapness i've found best offer auctions to be a better deal as they only charge you the basic listing fee to list it and a final valuation if it sells

[Champloo]

What eBay did is fair but to be honest I think you got off lightly as I'd rather people who did this were banned rather than just having their sales removed. After all you were involved in attempting to con people out of money and that shouldn't be tolerated in any form by eBay.

I am a little surprised that they don't ban people when the contract we agree with eBay states that this sort of practice is prohibited.

No one with any intention of buying this piece of furniture had actually bid on it - a friend had bid it up for him a little earlier, obviously not enough otherwise my brother wouldn't have got in a panic and asked to use my account. Aside from that no one else has bid, so, if you're going to be picky about it, we weren't actually doing anyone over. I'm not expecting ebay to recognise this, obviously, and I wasn't complaining about being caught out as I've said. But you can stop beating me on moral grounds.

And a straight ban? I think temp banning my account, closing all my listings, and taking the fee's is more than enough. It's especially annoying that they waited over a week to pick me up on this, just after I had put my listings up.

Buster: What I did has nothing in common with ticket touting.

I was just venting anger in any case, not expecting sympathy as such.

[Champloo]

Champloo, if your brother logged into your account from his own computer it was probably an IP match that got you both caught. I can't see it being address related as there'd be problems if for example you moved around a couple of times and someone living at one of your old addresses happened to bid unknowingly on your items.

Didn't think of that! Guess we were asking for it. Now I feel like that stupid mug who got himself caught for theft over facebook.

[Largo]

thanks for the info angle, 3 weeks on the dot today and it turned up woo, thank the lord my sanity is intact. DMC4 on the ps3, and my god what have i done, theres a hell load of framerate issues compared to the 360 version, ughhh, maybe ill need that psych ward afterall...

[JP]

Just logged into eBay to leave some feedback for a few things I'd bought and got this pop-up:


Anybody know anything about this? Surely if you're buying something from somebody and they start pissing around then negative feedback is the correct thing to leave?