Parents sent me a parcel of stuff today, and it looks like somebody has tried to play rugby with it or something. Completely battered.
It was posted from the UK by my parents using FedEX (not cheap), and got held up at French customs because they reckoned that there were items in the box that were undeclared (which was not true) and FedEX had to contact my parents. After much discussion and fretting, we figured out that the people at the French customs hadn't turned over the freaking page and found the rest of the items listed on the back. The FedEX lady (who was very nice about it) then proceeded to write a rather sarcy email back to the French customs. The package then reaches Osaka (via China). The poor delivery guy was very apologetic when he delivered it. It's safe to assume that the damage did not happen in Japan, my money is on the French customs.
Luckily nothing was critically damaged. the advent calendars were a tad bent (though not catastrophically - I can still give one to my girlfriend with no shame), the box for the mince pies was rather bent but miraculously the pies are fine. Even the glass candle inside is in one piece. Quite incredible given the state the parcel arrived in.
I'm giving FedEX the benefit of the doubt because it's not in their interests to damage their own parcel, clearly somebody at the French customs who didn't give a crap, or was annoyed by FedEX being sarcy with them.
It was posted from the UK by my parents using FedEX (not cheap), and got held up at French customs because they reckoned that there were items in the box that were undeclared (which was not true) and FedEX had to contact my parents. After much discussion and fretting, we figured out that the people at the French customs hadn't turned over the freaking page and found the rest of the items listed on the back. The FedEX lady (who was very nice about it) then proceeded to write a rather sarcy email back to the French customs. The package then reaches Osaka (via China). The poor delivery guy was very apologetic when he delivered it. It's safe to assume that the damage did not happen in Japan, my money is on the French customs.
Luckily nothing was critically damaged. the advent calendars were a tad bent (though not catastrophically - I can still give one to my girlfriend with no shame), the box for the mince pies was rather bent but miraculously the pies are fine. Even the glass candle inside is in one piece. Quite incredible given the state the parcel arrived in.
I'm giving FedEX the benefit of the doubt because it's not in their interests to damage their own parcel, clearly somebody at the French customs who didn't give a crap, or was annoyed by FedEX being sarcy with them.
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