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Banned from PES 2014 (PC)

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    #61
    This is what I sent to every email address I could find at Konami, but didn't get one response, and even got message undeliverable from the official support email;

    Dear PES Team,

    I was recently banned for a month due to ‘user reports’ of me worsening my connection to win games.

    This was completely untrue, and I suggest such user reports were vindictive and certainly erroneous in nature.

    Based on advice I have received from relevant authorities, there are a few points I would like to raise:
    1. These reports were completely untrue. I asked you multiple times for more evidence other than said reports, and I was ignored each time. I put it to you that no further evidence exists, as I am certain a complete miscarriage of justice has taken place.
    2. Therefore, features advertised to me before purchase of the game have been taken away without due explanation.
    3. You are in breach of your own conditions as service, as linked to me by yourselves in a help ticket. If any cheating was taking place (which it was not); I should have been warned first, then suspended for a shorter period of time if cheating was continuing, and then, if cheating continued...suspended for the time period that I received.
    4. Your terms and conditions are worthless if they are unfair, misrepresentative or enforced without due care.
    5. Requests on how to avoid such measures in the future were ignored.


    Now that my unjust ban is nearing its end, I am still left feeling worried and frustrated as to what the future holds, and the events that have taken place. Having been an ISS/PES player for over 20 years, and a staunch supporter of the series, it is particularly hurtful that my concerns have not been properly handled, and indeed that such measure was taken against me in the first place. I cannot stress enough my innocence in such issues and urge the PES Team to act responsibly and carefully in the future to avoid any further mishaps.

    Based on the advice mentioned above, 3 options have been suggested to me as to resolve the situation, to be completed amicably, via a mediation service or through legal avenues:

    1. Repeat my request for further, unequivocal evidence of my wrong doing.
    2. Seek financial compensation for my lost month.
    3. Seek a full refund of the product, accompanied by closure of my account and return of the product.


    As a long term fan, PES has permeated by entire life, and I wouldn’t want to completely leave a series I have loved so much. But, I fear there is no choice, and your actions have resulted in the complete alienation of a loyal and honest member of your customer base.

    Yours Sincerely,

    Comment


      #62
      I simply don't like Fifa... if my ban is permanent I will just quit football simulators & dedicate my time to other interesting games.
      I even tryed the last FIFA 14 so-called next-gen on my friends ps4, wich is basicaly same as last years fifa (and many before), awkard graphics for 2013 and a little + there & elsewere since FIFA13, but nothing really inovative.
      I already opened a ticket on Konami support , but I don't think I'll have any luck. I'm preety sure that in their mind 5 consecutive games when I lead 3 or 4-0 got disconnected by me...because it makes sense, no? LOL

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        #63
        Fifa is off the scale better than PES. Every stubborn PES fan on here has pretty much converted. PES hasn't been good for night on 8 years now.

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          #64
          can't agree, FIFA is just the same every year & in my opinion is very bad. gameplay alone speaking there's nothing that fifa has better than pes, that is if you prefer realism over slow,robotic & unreal gameplay. marketing,online services and bug fixing services might be better, but i'm more interested in gameplay.
          but this is not the a fifa vs. pes topic, so let's end here.

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            #65
            Originally posted by apoklyps3 View Post
            can't agree, FIFA is just the same every year & in my opinion is very bad. gameplay alone speaking there's nothing that fifa has better than pes, that is if you prefer realism over slow,robotic & unreal gameplay. marketing,online services and bug fixing services might be better, but i'm more interested in gameplay.
            but this is not the a fifa vs. pes topic, so let's end here.
            How can it be better when they won't even let you play it online anymore? I personally would not entertain a company that offered
            me customer service as poor as what you have experienced, at least we all know EA are utter twats

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              #66
              it's so much better that I rather quit football simulator than to replace it FIFA.
              we are talking about 2 separate things and I'm just displeased with their online service, not the game.

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                #67
                Yay. Gotta love deluded PES fans.

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                  #68
                  Originally posted by nakamura View Post
                  Yay. Gotta love deluded PES fans.
                  Let it go man, he doesn't like Fifa, not everyone does. I don't like it!
                  I'm sure he doesn't need someone to tell him what he should like or play

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                    #69
                    Not liking it is absolutely cool. Stating it's the same old ever year smacks of something else. It implies never having played it.

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                      #70
                      Forgot to state that it's my opinion only & that's the only one that counts for me. so your comments don't change anything and I say it's time to get on the topic, wich is not about Fifa, neighter about who likes what.

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                        #71
                        Originally posted by apoklyps3 View Post
                        Forgot to state that it's my opinion only & that's the only one that counts for me. so your comments don't change anything and I say it's time to get on the topic, wich is not about Fifa, neighter about who likes what.
                        So what exactly is the topic? There is not much anyone can say about it. You got banned from playing PES, the only guy on here that plays it on PC was banned for a month but has since moved on to FIFA, I'm at a loss as to where it would go from here

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                          #72
                          you would go to play your preciuous FIFA and stop posting here.

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                            #73
                            Having played both extensively this year I can tell you that FIFA 14 and PES 14 are remarkably similar gameplay wise. They've finally become the same game in an effort to out do each other. For that reason, FIFA now wins as it is considerably more polished and the online isn't a complete joke run by one guy in his bedroom.

                            For many PES fans, the pinnacle of the series was PES 6 (...or maybe 5 for some), and it was all downhill from there. For me, FIFA 14 feels like what I'd expect PES 6 to be 8 years later. Whereas the gameplay of PES 14 is decent enough, there are just to many bugs and easy ways to score (reminiscent of how football games used to be 20 years ago, when there was a particular way to score).

                            I say the above as a -former- hardcore PES fan of 20 years, and someone who has entered real life tournaments for the game. I won't try and change anybody's mind, but if you have an open mind, and have suffered the total and utter ineptitude of Konami like I have, I'm sure you would change your mind too.

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                              #74
                              while I have tryed both , pes2014 is a total new game build on a new engine from scrach. I feel that it was rushed out, maybe Konami shouldn't have released it at all this year and instead would take 1 year off and release it this year as a complete game.
                              still is the best pes I ever played and I play it ever since ISS3 .
                              Fifa simply the same like last 2-3 years: slow, unrealistic , robotic gameplay. Why do I say this? every year when I try FIFA I look for the bugs that were there last years ex: players stumbling on eachother, slow pass and my other player is pinned to the ground wainting for it with no intention to go towards the ball, unrealistic long ball : eighter catches to much speed not even flash would catch it, eighter it just drops in fron of my striker (same animation for both) and I could go on & on. Sorry ,EA sports just can't fool me every year by just pinning "nex-gen" to its title and telling me that it's a different game. While it has some upsides : variation & quality of online play when it comes to the most important thing: gameplay, it disgusts me.

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                                #75
                                Everything you have said about Fifa is completely incorrect. If you knew how to play it perhaps.

                                New engine aside, PES has crap keepers, crap animation,crap physics and it's bugged to hell.
                                It does have amazing passing and AI though.

                                To call Fifa robotic is absolutely laughable. I'm no Fifa fan, I just want a great football game and currently my money goes to EA. If Konami ever deliver what they promise each year again, I have no qualms going there.

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