1. Find a mature sounding, pleasantly-toned female who has excellent manipulative skill (fortunately, most fall into this catagory).
2. Get her to ring the support line and explain that she has returned from a holiday in America where she unwittingly purchased an Xbox 360 for her *insert terminal illness* suffering son.
3. Standby with pen and paper to write down the RMA details from the sobbing helpdesk worker.
4. Wait by letterbox for replacement powersupply to arrive.
Have a backup excuse for ringing if another female answers the call. They can smell fear.
2. Get her to ring the support line and explain that she has returned from a holiday in America where she unwittingly purchased an Xbox 360 for her *insert terminal illness* suffering son.
3. Standby with pen and paper to write down the RMA details from the sobbing helpdesk worker.
4. Wait by letterbox for replacement powersupply to arrive.
Have a backup excuse for ringing if another female answers the call. They can smell fear.

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