PS 3 Lost or stuck in Customs?

[stuartd]

You could try to phone their customer service team on 08708 501150. The customer service advisors are available 0900-1730 Monday-Friday, excluding UK Public and Bank Holidays.

[mackemansj1]

Wooo mines updated

27-12-2006 18:55 International Hub Arrived in destination country
21-12-2006 13:14 CAPE ISC CHICAGO IL (USPS) Left origin country
18-12-2006 16:22 Delivery Agent - UNITED STATES AMERICA

Whats the average wait time from now then.

Mine still hasnt moved yet, havng seen others sail through customs in a matter of hours im a bit worried to say the least.

[mackemansj1]

You could try to phone their customer service team on 08708 501150. The customer service advisors are available 0900-1730 Monday-Friday, excluding UK Public and Bank Holidays.

There closed till tuesday now, so does this mean it wont update till tuesday then or what i wont ever use parcel force again if it was sent dhl i would have had it in 3 days not the 12 it has took upto now.

[Enigmatic1]

30-12-2006 00:32 London West DepotArrived at delivery depot
29-12-2006 21:35 National HubSorted in hub
29-12-2006 17:08 International HubEn route to delivery depot
29-12-2006 17:06 International HubArrived in destination country
27-12-2006 21:05 Delivery Agent - HONG KONG - PTTLeft origin country
27-12-2006 13:45 Delivery Agent - HONG KONGCollected from customer


Wow, my HK PS3 moved fast!! It says eta for delivery 02/01/07! My US one hasn't moved!

[zAndy1]

If mine is showing on the parcelforce website with a status of handed over does that mean it's in the UK and with parcelforce now? The only tracks are:-

Status: Handed Over

30-12-2006 16:39 Delivery Agent - Osaka Left origin country
29-12-2006 16:32 Delivery Agent - JAPAN Collected from customer

Cheers
Andy

[zAndy1]

Well mine is still showing exactly the same status and tracking info as my last post on Sunday. I know it's been the new year but shouldn't something have happened since then? Impatience is getting the better of me.....

[mackemansj1]

Tell me about it mate mine hasnt moved since the 27th no update at all its in the country yet i still havent got it. Its annoying to see peoples sail through yet mine seems to be lost in time or something.

[zAndy1]

Mine has just updated:-

Status: In progress

Parcel tracks

Date Time Location Tracking Event

02-01-2007 17:28 International Hub En route to delivery depot
02-01-2007 17:24 International Hub Arrived in destination country
30-12-2006 16:39 Delivery Agent - Osaka Left origin country
29-12-2006 16:32 Delivery Agent - JAPAN Collected from customer

Does that mean I've got no customs charges?

[Mad Gear]

Depends on the courier.

[zAndy1]

It's parcelforce

[mackemansj1]

Im screwd there holding mine till i send them a letter with an invoice i thought it was takeing far to long to move.

[Spatial]

How long did it take for the USPS site to initially update for people? Was it straight away or did it take a while?

Mines been a whole 24 hours since dispatch and no update to it at all

[StAnToN]

well mine has been stolen by someone at DHL im still waiting to hear on whats happening with mine at the moment

[Gaol]

How long did it take for the USPS site to initially update for people? Was it straight away or did it take a while?

Mines been a whole 24 hours since dispatch and no update to it at all

The USPS site is only updated once a day, sometimes less frequently.

[Slyman]

Unfortunately mine was shipped by USPS from the US too and ive been stabbed in the bollox by parcelforce. The status of the package has been on "advised" for about a week now so going to give them a call tomorrow. More or likely the stab will have been taxed and they are busy rubbing their naughty bits over the box of it waiting for me to call instead of updating its status. Lazy pikeys lol.

Im new too, so hai 2 all .

Ive been sitting here, in the dark, creepily watching this thread since early december though.