firmware
I get mine from here
http://www.us.playstation.com/ps3/network/updates seems to be the quickest to download
The slowest
I think this is the page you were on and it's the right one go down till you see the pictures of how to put the update on the sd card underneath that there is a large button that will give you the update
I seem to have the same problem you do it never manages to update though the internet so i have to use a sd card
I get mine from here
http://www.us.playstation.com/ps3/network/updates seems to be the quickest to download
The slowest
I think this is the page you were on and it's the right one go down till you see the pictures of how to put the update on the sd card underneath that there is a large button that will give you the update
I seem to have the same problem you do it never manages to update though the internet so i have to use a sd card
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