This is so weird. GOW, Graw, Lost planet demo and Dead Rising crashed straight away....but Halo 2 is working fine
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Sorry El, but it's a downwards slope from there. As soon as they start crashing like that they will eventually stop functioning at all.
Mine lasted about two weeks in this random crashing phase, then on Sunday it reached the point were it doesn't output any signal at all. 3 red lights, boo.
Anyway, more impressed with Xbox service this time - reported on Sunday, received an email from UPS yesterday morning with collection details and unit to be picked up today. Last time my 360 died it took three weeks before they picked it up!
I'm hoping now to have it back by the end of next week, which will be awesome. Hope to get a newer model rather than yet another launch model...Comment
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You'll probably get a newer model , then the colour of your HDD and controller won't match the Console.Originally posted by PeteJ View PostComment
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I reckon you'll be lucky on both counts mate. Mine was sent on the 2nd, arrived there on the 4th and after calling them yesterday I'm still not entirely sure they're actually doing anything with it. I was told to call back on Thursday, because apparently there is a 15 day turn around so I should of been informed that the console is being returned by then.Originally posted by PeteJ View Post
I'm getting fed up with calling them now.Comment
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Damn, doesn't sound good!
Last time it took three weeks to collect my 360 and then less than a week to get it back to me. Was hoping they'd be just as quick with the second half this time!Comment
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It's to do with thermal glue aruond the graphics chip(s) or something - Anything that doesn't tax it will work OK (ie Texas Poker or just about any live arcade stuff, pro evo, halo2) but anything taxing will bring it to its knees.Originally posted by El Leone View Post
My bro's would run multiplayer (ie less graphically intense) GRAW fine but wouldn't entertain the more graphically fancy single player mode !Comment
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Sorry to be a bit dumb but why is everyone sending them off to Microsoft? Mine died a week before warranty and I just took it in to Dixons and swapped for a new machine. You get a new receipt as well so another years warranty.Comment
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They ain't got the brass balls
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Mine died out of warranty and I bought it online. It's as broad as it is long, I doubt they'd take it back and if they did it would likely be as much hassle.Originally posted by Stakers View Post
Admittedly I wish I'd sent it back the first time it went wrong, but I'm pretty sure I got a new replacement from MS anyway and that's now busy sitting in a repair centre
You're lucky your died in warranty mate
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impressed with their service so far : 360 b0rked on friday, was collected yesterday, and is with them today. hopefully i`ll not be without for too long.Comment
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So Microsoft are still taking back machines out of warranty? Doesn't that negate the point of going for the extended warranty (as advertised in the packaging)
Guess it would make more sense to go with Dixons instore extended warranty cos then you are guaranteed a brand new machine each time they fail. (And I am certain my new one will also break.)Comment
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Pete did they know the date of your original purchase. All they had on file with mine was the date they sent out my last replacement, so I just made up a random date which fell within the warranty period for my original purchase. Not sure if they ever have an original purchase date for your machine on their system, can't remember if the xbox.com reg asked for it.
I personally think on replacement machines you should get a new 12 month warranty, and I will argue that with them when this one blows up.Comment
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Yeah they had my whole history, dates and times of each call to their support, plus serial numbers of each unit.
I agree you should get an extra warranty when they replace faulty hardware. I've never known a console to be so unstable - two different units in a year PLUS costing me £70 for repair is a bit of a joke. I argued the point, and sent her off to her supervisor, but they wouldn't budge.Comment
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Mine has degenerated alot since yesterday. Crashes almost straight away whenever I start a game up, crashes on places on dashboard now and even crashed on Halo 2.
Time to phone Microsoft me thinks.Comment
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