360 Issues thread

[VR46]

I've had rings of red for first time (with this replacement motherboard) tonight, and this after not seeing a E73 error for about ten days. If it goes pop soon after PGR4 hits I will not be a happy bunny.

[toythatkills]

Just got RLOD for about the tenth time on my launch 360. Think I may just get it sent back this time, while it's free. Will I definately get my own 360 back? Not a replacement?

Anyone got one back recently, are the repairs they do long term, or are they still sending back doomed consoles?

[egparadigm]

Recently people have been getting back newly manufactured consoles in return for 3RL consoles.

Fixing the problem is quite a major task, so I would assume you're going to get a replacement. Hopefully a new one, but there's no guarantee.

[VR46]

Got my own machine back, it was repaired roughly 3 or 4 weeks ago. Depends how fooked the machine is I guess.

[JP]

Just read this article by the bloke who runs Achieve360Points.com about his nightmare 6 months of 360 crap.

It's a long, ugly story but I'll post his score tracker to give you an idea is goes:

Number of Xbox 360s that have died on me: 3 dead Xbox 360s
Number of lights that I’ve encountered: 9 flashing red ones
Number of calls to 1-800-4MY-XBOX since March: 22 calls
Number of callbacks promised: 15
Number of callbacks received: 3
Number of SR’s started: 9
Number of SR’s closed or replaced due to being set up incorrectly: 5
Number of SR’s closed due to issues actually being resolved: 2
Most Number of times I was asked my name and phone number during a single call: 11 times
Number of times I was told "Microsoft will contact you when the investigation is complete": 40+
Number of times that I ended up on the Spanish language hold line: 8
Total spent on Xbox 360 related products: $3120.78
Amount of XBL content not working properly: 25,600 points ($319.87)
Total time spent on the phone with 1-800-4MY-XBOX: 1 day, 2 hours, 55 minutes
Total time spent trying various remedies*: 1 day, 9 hours, 55 minutes
TOTAL TIME TRYING TO RESOLVE ISSUES WITH MY XBOX 360’s: 2 days, 2 hours, 50 minutes**

*This only includes actions that I was instructed to do by agents at 1-800-4MY-XBOX such as deleting content, re-downloading content, and steps to try to eliminate the three red lights. It does not include time spent cleaning the console, hitting it, staring at it blankly or attempting to force it to work using only the force of my will.

**Some of the time spent trying various remedies was spent while on the phone with 1-800-4MY-XBOX and so that time was not counted twice.

I feel lucky in comparison that I only had 3 of them and I've recently bought an Elite which had better not go the way of the others.

[Commander Marklar]

What's the general feedback on an Elite or the newer systems? Still a load of gash, wait for 'Jasper' or whatever the next one is? Not bother at all (can't say I've missed my 360)?

[JP]

It's the same hardware as the repaired 360s with the new heatsink fitted (I think?) so I imagine the problems will be the same.

I've not had any problems with mine yet but I seem to remember a couple of people on here have?

[Ian(not Ian)]

Red rings of death just a minute ago. Bugger. Orange box goodness is denied me.

[EDDIE M0NS00N]

I have a question:

I have had my 360 Premium for over a yr now but I am thinking of selling it.
Will all my saves n LIVE stuff be ok if I buy a HDMI 360, then swap over the Hard Drives before I sell my old 360 or is some info saved to the actual console in some way? Will I have to contact MS about the situation or will everything be hunky dorey?

I had heard of some cable that u could get for free from MS that would allow you to transfer your info from 1 360 hard drive to another 360 hard drive but I'm not sure if it was only in the US.

[Welrain]

Dropped my Xbox of at Lynx (UPS could tell me the address but not the name of the company that would take it, thanks!) Met with "another xbox", "buy a PS3", "we've had thousands" lol.

[dvdmike]

Halo 3 killed my 360 got the RROD, before that it would not load the game it said player failed to load the game.
Swapped for a brand new one made last month and it still wont load Halo what gives ?? is it my HDD ?

[anephric]

Had the exact same problem and tried a brand spanking new HDD. Didn't make any difference.

The fundamental problem is the loading times from DVD and if the drive isn't quick enough for Halo's liking, rather than just load slower like most games it spits out a DRE, dirty disc or "loading failure" warning. Caching to HDD just adds another step to the loading process and hence more potential for failure if the drive is already slow.

Try loading it without any HDD and playing off memory card. It's a temp fix. Otherwise, if you have the facility to keep swapping 360s, do that 'til you find one that works.

Mine is with MS this very moment for exactly this same issue.

[eastyy]

Had the exact same problem and tried a brand spanking new HDD. Didn't make any difference.

The fundamental problem is the loading times from DVD and if the drive isn't quick enough for Halo's liking, rather than just load slower like most games it spits out a DRE, dirty disc or "loading failure" warning. Caching to HDD just adds another step to the loading process and hence more potential for failure if the drive is already slow.

Try loading it without any HDD and playing off memory card. It's a temp fix. Otherwise, if you have the facility to keep swapping 360s, do that 'til you find one that works.

Mine is with MS this very moment for exactly this same issue.

well i have ordered a memory card from someone on the forum to try it

i hope they release a patch though to fix it.Its really annoying

[anephric]

I wouldn't hold your breath. People have been whinging no end on the Bungie and Xbox.com forums (including my sweet self). I doubt they'll acknowledge it more than the five words or so that Bungie stuck in their FAQ.

[eastyy]

and again my fear of consoles becoming more pc like with problems like is getting closer to the truth


what utter *****