Dropbox support.
Latest dropbox on Android supports exporting files to an external SD card. Here's the first round of emails, emphasis is on the important bits:
Initial response was to ask me to prove that the CD card was working by using another app that *could* write to the SD card, which I did, including screenshots.
The response was:
You may recall my first email told them I had done this.
Anyway, the problem gets passed to someone else who asks:
So Use a different file manager and show screenshots of it successfully moving files to the external SD card.
Then I get this back:
They're trolling me right? They have to be!
Latest dropbox on Android supports exporting files to an external SD card. Here's the first round of emails, emphasis is on the important bits:
The response was:
Thanks for getting back to me and for the screenshots.
If you do not see your external SD card listed, while you are in the “Save to” menu (after tapping “Save to device”), tap “Menu” then “Settings” and then select “Display advanced devices”. You will then see your external SD card show up as an export location.
Hope this helps!
If you do not see your external SD card listed, while you are in the “Save to” menu (after tapping “Save to device”), tap “Menu” then “Settings” and then select “Display advanced devices”. You will then see your external SD card show up as an export location.
Hope this helps!
Anyway, the problem gets passed to someone else who asks:
Thank you for your response.
XXXXXXX asked me to look into this for you, my name is YYY and I'd be more than happy to help!
Can you try install a different file manager, and use this to export your files. Finally to make sure I have a clear understanding of the process you are taking, could you take a screenshot of each step you take to export these files (this will be extremely helpful). For help on taking a screenshot, see:
- http://www.take-a-screenshot.org/
Thank you in advance for your reply.
XXXXXXX asked me to look into this for you, my name is YYY and I'd be more than happy to help!
Can you try install a different file manager, and use this to export your files. Finally to make sure I have a clear understanding of the process you are taking, could you take a screenshot of each step you take to export these files (this will be extremely helpful). For help on taking a screenshot, see:
- http://www.take-a-screenshot.org/
Thank you in advance for your reply.
Then I get this back:
Thank you for your response.
Thank you for the screenshots, they were very helpful.
I can see that you are not using the Dropbox app to export the files. The integration you see in the "My Files" app is not a Dropbox made integration, but a app called "Samsung Device" which is connected to your Dropbox.
I'm afraid I am unable to provide support for Samsung Device but you should be able to export to the SD card from the Dropbox app.
I hope this clarifies things.
Thank you for the screenshots, they were very helpful.
I can see that you are not using the Dropbox app to export the files. The integration you see in the "My Files" app is not a Dropbox made integration, but a app called "Samsung Device" which is connected to your Dropbox.
I'm afraid I am unable to provide support for Samsung Device but you should be able to export to the SD card from the Dropbox app.
I hope this clarifies things.
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