Are they really gonna legally go after people for their mistake though? Seems like a PR nightmare. Their behaviour has made me think twice about ordering from them again. SimplyGames are now on my banned list, and I've been shopping with them since they were mail order only from the back of game's mags. GAME is coming close for me too, with their disastrous console launch behaviour.
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PSVita thread 2.
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Originally posted by 25.05.2005 View PostAre they really gonna legally go after people for their mistake though? Seems like a PR nightmare. Their behaviour has made me think twice about ordering from them again. SimplyGames are now on my banned list, and I've been shopping with them since they were mail order only from the back of game's mags. GAME is coming close for me too, with their disastrous console launch behaviour.
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Originally posted by Brad View PostBloody Eurogamer. It is not a "grey area" at all. If you are sent items you didn't order then by law you have to contact whoever sent them to you to arrange collection. Zavvi, by law, didn't even have to ask for them back. The customers should have contacted Zavvi to arrange collection themselves.
I honestly don't know what the reality of the situation is, though.
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last year tesco messed up and sent me an extra wiiu i looked into this and it seems that by law i had to contact them to inform them and leave it to them to arrange to pick it up i sent two emails and waited on there call center line for an hour before i was cut off.
So i thought i would sit and wait for them to contact me In the eyes of the law i had informed them of there mistake and tried multiple time to contact them, I eventual got a email reply from them but it was a generic reply telling me that they wouldn't be answering my inquiry personally as they where to busy so 30 days came and went and i got rid of the wiiu as i was entitled to do.
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That it IS a grey area
The keeping unsolicited goods thing is real but clouded by the fact you did order something else from them. It needs someone ballsy enough to take Zavvi on in court it seems.
The guy they had on has left messages/phoned up saying to refund his money or send the game and they can have the Vita back.
They have refused and want him to pay to return it first. Cheeky.
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The PS UK Managing Director has said the Vita has struggled due to not being designed to compete in a world of mobiles and tablets.
Our survey says.... 'EEEURGH!'
Bollocks. That competition was old news even when Vita was gestating, the only way Sony could have not known (itself a mobile maker) would be if its eyes were shut and it had its finger in its ears crying 'la-la-la I can't hear you'. Nope, whilst the market is tougher the Vita has struggled thanks to one of the most spectacularly p*** poor handling approaches by a major player to its own platform since Sega took one for the team. Inept is the word, an impressive show that Nintendo is desperately trying to emulate at times with the WiiU it seems.
What Vita wasn't designed for was Sony's little marketing, little support, slow content approach.
Spending time with Tearaway recently has reminded me all too starkly about how spot on this handheld is as a unit and how good it can be with the right games etc. But good as it is, unless Sony sorts itself out, they seriously shouldn't bother with a third handheld after the way they've been after Vita.
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PSP Go was like the forerunner... with that machine it felt like Sony was TRYING to fail.
"Here's a PSP that can't play anything except download games! No of course we aren't going to release any download games, stop asking us about it."
Lessons weren't learned apparently. Doesn't seem like the smartest idea to have a managing director writing obituaries for the Vita either, I suppose that means they've already given up on it. Too bad, it's pretty much the only machine I get any use out of these days.
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It's been pretty been pretty evident for a while that they're been trying to wind the Vita down, and reposition it as a companion device for the PS4. It's a depressing state of affairs because the hardware itself is excellent. Here's hoping support for the Vita via the PS4 results in increased sales for the Vita overall.
There seems to be a genuine unwillingness to devote resources into the Vita when the PS4 is their priority. In that case, why did they release it?
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